Knauz Offers 24/7 Online Scheduling.
Visit or schedule service page day or night to conveniently schedule your next service appointment.

Click the image above to schedule your service appointment 

Knauz Pick Up And Delivery

Because there's no greater importance to us than your piece of mind and safety, Knauz provides you with pick-up and delivery, the effortless way to service your vehicle. Just schedule a time and place convenient to you, and we'll bring you a loaner vehicle when we pick up yours.

1. GET IN TOUCH

Scheduling your pickup is simple through our convenient online service scheduler or by phone at 877-232-2589. You choose the time and place, and we'll be there.

2. SEAMLESS EXCHANGE

Our Service Valets will come to you anywhere within our designated service area and provide you with a courtesy vehicle if needed

3. CONVENIENT UPDATES

We'll send you updates via email, text or by phone, whichever you prefer so you are kept informed of your vehicle's progress. We'll even let you know when your valet is on the way. Staying up to date has never been simpler.

4. READY TO DRIVE

We'll deliver your vehicle back to you washed, sanitized and serviced and ready for you.

Touchless Pick up and Delivery - Technology to Keep You Safe

From the moment you schedule your service appointment online, or drive into our service lane, we are utilizing technology for a no-contact experience from start to finish. We are able to seamlessly provide repair order detail, approval processes, insights into your vehicle needs, and e-payments from the safety of your mobile device. Call us today to inquire about our easy no-contact service process.

From the moment you drive into our service lane, you are greeted by a service expert wearing the proper safety equipment to ensure a no contact experience. 

We have a unique technology that allows us to complete your transaction completely and safely without contact. Whether it's to authorize a repair on your vehicle or to make your payment before departure, you can do this from your own mobile device. Our service advisers will text or email you the link to open and electronically authorize work or payments.

Making you comfortable throughout your visit does not end when the repair is complete. We make sure that your car is sanitized fully before you get into your vehicle so you have the peace of mind that your repair was completed with your safety in mind.

Enhanced Vehicle Cleaning - Increased Safety Precautions

The health and safety of our customers and employees is always our most important priority. As we continue to learn more about the Coronavirus (COVID-19), we focus on how it could affect our customers and employees. In our dealership, we are following guidance from the Centers for Disease Control and local health agencies for staying healthy. We will continue to monitor the situation and relay any crucial updates regarding our business operations to you as we navigate this global event together.

Among other measures, throughout our organization, we have:
  • Instructed employees to frequently wash their hands and stay home if they feel sick
  • Encouraged social distancing and eliminated handshakes
  • Increased the frequency of cleaning each day
  • Increased cleaning of high traffic areas, such as countertops, door handles, and restrooms
  • Cancelled large meetings and travel throughout our company
  • Instructed employees to follow CDC guidelines and closely monitor their health

Contact

Knauz Automotive Group

775 Rockland Road
Directions Lake Bluff, IL 60044

  • Sales: (847) 234-1700
  • Service: (847) 234-1700
  • Parts: (847) 234-1700

Our Service Department Hours

  • Monday - Thursday 8:00AM - 7:00PM
  • Friday 8:00AM - 6:00PM
  • Saturday 8:00AM - 12:00PM
See All Department Hours

SALE HOURS

  • Monday 10:00AM- 7:00PM
  • Tuesday 10:00AM- 7:00PM
  • Wednesday 10:00AM- 7:00PM
  • Thursday 10:00AM- 7:00PM
  • Friday 10:00AM- 6:00PM
  • Saturday 9:00AM- 5:00PM

PARTS DEPR. HOURS

  • Monday 8:00AM - 6:00PM
  • Tuesday 8:00AM - 6:00PM
  • Wednesday 8:00AM - 6:00PM
  • Thursday 8:00AM - 6:00PM
  • Friday 8:00AM - 6:00PM
  • Saturday 8:00AM - 12:00PM

SERVICE DEPT. HOURS

  • Monday 8:00AM - 7:00PM
  • Tuesday 8:00AM - 7:00PM
  • Wednesday 8:00AM - 7:00PM
  • Thursday 8:00AM - 7:00PM
  • Friday 8:00AM - 6:00PM
  • Saturday 8:00AM - 12:00PM

BODY SHOP DEPT. HOURS

  • Monday 10:00AM- 7:00PM
  • Tuesday 10:00AM- 7:00PM
  • Wednesday 10:00AM- 7:00PM
  • Thursday 10:00AM- 7:00PM
  • Friday 10:00AM- 6:00PM
  • Saturday 9:00AM- 5:00PM